How to find us
Willaston Dental Care
Willaston CH64 2TN
Tel: 0151 3275212
Monday to Thurday 9.10 am - 5.20 pm
Friday 9.10 am - 4.00 pm
At any other time please call 0151 327 5212 and leave a message for our receptionist. We will return your call as soon as possible.
It is our policy that each patient sees one dentist and hygienist on a continuing basis. However, if this is not possible for some reason, suitable arrangements will be made for you to see someone else within the practice.
Please ensure we have up to date contact details including email addresses as we offer a courtesy text and email appointment reminder service.
Public Transport and Parking
Travel information: we are located on the main road through the village of Willaston, next door to the Primary School and close to the M53 exit J4 from Liverpool or J5 from Chester.
From Liverpool follow signs for Clatterbridge Hospital then taking the left exist continue down the B5151 for 3 miles. At the T junction turn left and the practice can be found on the left.
From Chester Exit J5 and take 1st left for Queensferry, at the first set of lights turn right onto Hooton Road B5133 follow the road for 2.5 miles into the village The practice can be found on the right hand side after the Church and Doctors surgery.
Public Transport: The closest train station is Hooton approximately 2 miles away Buses also run from Hooton and Neston directly past the practice
Parking: There is a private car park outside the practice for patients
Address: Wheatley Bungalow, Neston Road, Willaston, CH64 2TN
We are a ground floor based practice that is suitable for all patients, including those in wheelchairs.
We aim to see any emergency on the day it arises, as long as you contact us before 11.00, and certainly within 24 hours. Please note, our reception staff, whilst able to triage your problem, are not clinically trained to diagnose and as such emergency appointments are provided so that the dentist may relieve the immediate issue and diagnose what treatment, if any, is necessary. A further appointment will be needed for this.
Out of hours care is managed on behalf of NHS England Cheshire, Warrington & Wirral Area Team (NHS England) and advice can be obtained any evening up to 9.30pm by calling 0161 476 9651.
At the weekend and bank holidays, urgent treatment is available for those patients with severe pain, swelling, bleeding or dental trauma, please note, an appointment will not be offered for lost fillings or crowns, and only temporary treatment is available.
Please phone 0161 476 9651 between 9am and 9.30pm,where necessary an appointment will be offered at the Chester Clinic, however if this is full an alternative clinic may be offered.
Please be aware that although Dr Haworth is often on call at the Chester Clinic, this service is independent of Willaston Dental Care and as such is subject to the NHS Band 1 urgent care fee for any emergency assessment and/or treatment. Payment is payable at the time of treatment by cash, or free if an acceptable NHS exemption applied.
The Value of Time
We appreciate the value of your time, and always aim to see clients on time. Sometimes, however, there are unforeseen circumstances or emergencies that prevent this.
At all times we will keep you informed, and if necessary, offer the opportunity to reschedule.
In return, we expect equal consideration. Whilst we understand that the need to cancel an appointment may, occasionally, be unavoidable, it would be appreciated if more than 24 hours notice could be given, for which no charge will be made.
Please note that cancellations at short notice, or missed appointments without notice may incur a fee.
To avoid this, we request that all cancellations be notified directly with a member of the dental team rather than by message on the answer machine facility.
Compliments or Complaints
At Willaston Dental Practice, we endeavour to ensure you receive the best of
our attention at all times. We welcome any comments you may have as to
how our service may be improved. If at any time you wish to make a
comment or complaint, please ask to speak to our Practice Manager who
will deal with matters in accordance with our Complaints Procedure.